Live video & audio
consultation service for your business and website

The AI onboarded CRM with video consultation and streaming module at the front end and huge data analytics module at the back end.

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Starting from 199 USD

Over 100k+ rates

Your customers can also call from their mobile devices. Fast and secure

Functional

Widget

Sales Forces

Administrative Portal

Expert Workspace

Streaming Platform

Online to Offline

Ladies consulting

Live ad-hoc connection with your consultants via video/audio calls or chat.

Fast and secure connection, no personal data collected. Face-to-face communication with your clients and customization widget according to brand identity by 20 parameters.

EFON provides educated outsourcing personnel for our clients dependent upon your needs.

Recruit, hire & manage consultants, track quality control of consultations. We help to reduce personnel costs while maintaining high quality sales.

Your business will have access to an admin portal where you can track your experts’ work, review statistics outlining full raw data. We have reflected this in our easy-to-use dashboards.

Using our internal expert workspace, experts can access clients' tickets and provide outstanding consulting.

Your experts will improve the customer journey process, boost conversion rates, and take calls with an ad hoc connection lasting up to two seconds. Additionally, they can use FONT to add items to customers' baskets and divert calls to a different product expert.

By using our platform, you can increase website traffic and advertise products while streaming.

Interactive product cards show up on screen while you stream, allowing viewers to add them to their product carts.

We can add QR codes to your physical storefronts so that clients can use our widget to connect with online experts by scanning the code.

Excellent advice available in-store around-the-clock. There's no need to wait—your expert is always available to offer consultation. Online experts can save you up to 40% over traditional ones.

EFON provides secure connection woman-to-woman calls and dedicated ladies consulting. Just add ladies consulting button to your website.

EFON provides best experience
for everyone

FOR YOUR BUSINESS

Additional marketing feature - the widget can be modified for each product card with special promotional materials (video or pictures) and this can be placed on different web pages and product cards. Data analytics system with our smart dashboards you can see all the expert and customer statistics

FOR YOUR EXPERTS

Opportunity to show products in real time to customers by video calls Don’t miss sales, your customers will be will be sent to the right expert who understands the product with our smart routing feature. Checkout products for your customers, put products in their brackets and increase sales

FOR YOUR CUSTOMERS

New high level of customer experience service - no need to wait for consulting and switch between devices or apps Purchase online, and with our widget, customers will enjoy a comparable shopping experience to what they would find in a offline store Well educated experts with detailed knowledge of various product characteristics

EFON for Luxury Goods / Services

YOUR CUSTOMERS WILL NOW BE VERY SATISFIED WITH ONLINE ORDERS

Online to Offline scenario

Ordering luxury goods is always about service, very often when customers want to order smth online, they ask if the product good enough in real life

With EFON you don’t need to worry about returns. Your customers call via video an expert in your showroom that is located in a real shop or stock and see how the product looks in real time. Experts also help to choose and advise.